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Forums > > Got Whatever... > > Help Desk > > replies/notifications/email
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replies/notifications/email


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questionajourney
Wrote Lyric Verse at least once.


Wrote Lyric Verse at least once.
Staff Picks!Poem of the Month!winner tanka contest


Joined: Oct 09, 2007
Posts: 437
Credits: 11
Location: california

PostPosted: Mon Mar 7 0:52:43 EST 2011    Post subject: replies/notifications/email Reply with quote

I have stopped receiving replies and notifications in my email. I made sure they were all enabled in my preferences. Is there anything that can be done about this? I would appreciate it. Thanks.
Karma: 563.30

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John
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Joined: Mar 12, 1999
Posts: 5888
Credits: 130
Location: Rhode Island

PostPosted: Mon Mar 7 17:29:50 EST 2011    Post subject: Re: replies/notifications/email Reply with quote

Since GotPoetry changed servers, some email servers have not caught up with the server change. They expect the mail for GotPoetry to come from a server with the old mail address, so they treat it as spam. It may be in your spam folder or it may be rejected.

Its hard to tell because I get no return messages from these email servers saying there is a problem.

It will eventually sort itself out as these new servers update themselves.

In the meantime I'm working on a solution for people to be able to see when they get replies to comments.

_________________
Please ask questions and make requests at the Help Desk. Emailing and and PM'ing staff members is the slow way to go.
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questionajourney
Wrote Lyric Verse at least once.


Wrote Lyric Verse at least once.
Staff Picks!Poem of the Month!winner tanka contest


Joined: Oct 09, 2007
Posts: 437
Credits: 11
Location: california

PostPosted: Wed Mar 9 21:09:16 EST 2011    Post subject: Re: replies/notifications/email Reply with quote

Thanks for responding. Can you confirm for me that I am a subscribed member? I made a payment of $25.00 on 1/21/11 and I wasn't allowed to export my poems, as it told me this was a subscriber only area. Thanks.
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John
SysOp


SysOp



Joined: Mar 12, 1999
Posts: 5888
Credits: 130
Location: Rhode Island

PostPosted: Thu Mar 10 9:51:25 EST 2011    Post subject: Re: replies/notifications/email Reply with quote

Try it again please.

_________________
Please ask questions and make requests at the Help Desk. Emailing and and PM'ing staff members is the slow way to go.
Karma: 7746.25

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questionajourney
Wrote Lyric Verse at least once.


Wrote Lyric Verse at least once.
Staff Picks!Poem of the Month!winner tanka contest


Joined: Oct 09, 2007
Posts: 437
Credits: 11
Location: california

PostPosted: Thu Mar 10 12:10:36 EST 2011    Post subject: Re: replies/notifications/email Reply with quote

Thanks John! It seems I'm back in the mix, I appreciate your efforts to correct the situation.
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